Frequently Asked Questions

Hopefully, this section will answer your questions. If this is not the case, do not hesitate to contact our support.

Can individual text lines within an invoice be transferred to the e-invoice?
- This is currently not possible. If you want to add texts to the e-invoice, you have in Generate e-invoices via Sales Order, Invoice, Credit Memo or Return Order or a Service Invoice or Credit Memo the option to do so via the E-Rechnung Note field. In the XRechnung format there is also a field for notes that can be attached to individual lines, but this is not supported by SIEVERS E-Rechnung or Business Central. If you want to send a readable invoice in addition to the XRechnung, use the PDF attachment option in the XRechnung/Peppol Document E-Mail Option.

Is XML CII or UBL being generated?
- UBL for XRechnung and Peppol and CII for ZUGFeRD invoices.

Does SIEVERS E-Rechnung support invoice accompanying documents?
- Export: SIEVERS E-Rechnung is able to write additional supporting documents as a Base64 string in the XRechnung XML and attach it to the e-invoice e-mail. You can find further information on this in the section export of additional supporting documents.
- Import: Additional supporting documents in the XML file can be imported into almost all supported NAV and BC versions. The additional supporting documents are transferred as attachments to the created purchasing documents. You can find further information on this in the section import of additional supporting documents.

Can other source fields and tables be used to fill the XML file?
- At this time, it is not possible to set up other source fields and tables in the app. Alternatively, programmed events can be used. Please contact your partner or the SIEVERS-GROUP for more information.

Does SIEVERS E-Rechnung support the Peppol network?
- No, SIEVERS E-Rechnung only supports E-Mails.

Are prices including VAT supported?
- Yes, prices including VAT are supported. ATTENTION: When posting prices including VAT, rounding differences may occur for technical reasons. We recommend that you do not post prices including VAT!

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What contact information as attached to e-invoices?
- Normally, the contact details in e-invoices are taken from the company data. However if the field Salesperson Code in the sales order is filled, the data of the salesperson will be added as contact data to the e-invoice.

Are the federally owned billing portals supported in the connection?
- Not directly. SIEVERS E-Rechnung only supports e-mail transmission. However, submissions via e-mail are accepted at the central federal invoice portal.

Is the generated XML validated before it is sent?
- All required fields are validated properly before posting. A test run is carried out before posting, showing any errors.

Does SIEVERS E-Rechnung support batch processing including transmission?
- Yes. You can find a manual in section 5. Create and Send multiple E-Rechnungen at the same time.

I do not see the Post E-Rechnung and Send button. What is the reason for this?
- You have not entered an e-mail address for the customer in question.

Users who do not have permissions for E-Rechnung can no longer access E-Rechnung related documents. Can I fix this?
- The users who need to access E-Rechnung related documents but do not have authorization for E-Rechnung need a Read-Permission for the E-Rechnung setup table.

Which format versions are supported for import?
- When importing an e-invoice, the format version used is checked to avoid problems. Only XRechnungs that are at least version 3.0 or higher are accepted. Anything below this is rejected by the system.

How does SIEVERS E-Rechnung handle discounts?
- Document discounts and line item discounts are exported correctly. This requires that they are present in the source document.

Are SEPA direct debit mandates supported in ZUGFeRD invoices?
- Yes, the following mandatory fields must be filled in: Our account number in the customer card and IBAN in the customer bank account card.

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